We’re all looking for the best value for money. Pets Own Us offer fair, transparent pricing and free delivery on all orders. We also think our focus on customer service, high-quality products, and our commitment to give 10% of our profits to charity sets us a whisker ahead of the rest.

However, we know that even saving a couple of pounds can make a big difference. That’s why we’ll match the price of your order if you find it cheaper somewhere else.

Should you find the item cheaper elsewhere, please contact us ahead of your purchase, and Pets Own Us will help you save some money. Unfortunately, we cannot apply a price match retrospectively after your order has been placed. 

 

To price-match, your item should meet the following clear terms:

• Pets Own Us matches the total cost of our competitor’s item including any delivery charge
• Pets Own Us only price matches against websites from retailers based in the UK, selling UK products.
• The product on the competitor’s site needs to be the exact specifications and make/model number item as the one on our site
• The product must be available to order and pay for that same day
• The competitor must be an authorised retailer of the item, able to offer you a manufacturer's guarantee

 Please send over the link and/or screenshots to the qualifying competitor's item via our contact us page or WhatsApp.

Using your discount

If your items meet the price match criteria, Pets Own Us will send you a single-use promo code ahead of your order, equivalent to the difference between the competitor's price and ours. This code will be valid for 14 calendar days.